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BACKGROUND: Interventions to decrease burnout and increase well-being in health care workers (HCWs) and improve organizational safety culture are urgently needed. This study was conducted to determine the association between Positive Leadership WalkRounds (PosWR), an organizational practice in which leaders conduct rounds and ask staff about what is going well, and HCW well-being and organizational safety culture. METHODS: This study was conducted in a large academic health care system in which senior leaders were encouraged to conduct PosWR. The researchers used data from a routine cross-sectional survey of clinical and nonclinical HCWs, which included a question about recall of exposure of HCWs to PosWR: "Do senior leaders ask for information about what is going well in this work setting (e.g., people who deserve special recognition for going above and beyond, celebration of successes, etc.)?"—along with measures of well-being and safety culture. T-tests compared work settings in the first and fourth quartiles for PosWR exposure across SCORE (Safety, Communication, Operational Reliability, and Engagement) domains of safety culture and workforce well-being. RESULTS: Electronic surveys were returned by 10,627 out of 13,040 possible respondents (response rate 81.5%) from 396 work settings. Exposure to PosWR was reported by 63.1% of respondents overall, with a mean of 63.4% (standard deviation = 20.0) across work settings. Exposure to PosWR was most commonly reported by HCWs in leadership roles (83.8%). Compared to work settings in the fourth (< 50%) quartile for PosWR exposure, those in the first (> 88%) quartile revealed a higher percentage of respondents reporting good patient safety norms (49.6% vs. 69.6%, p < 0.001); good readiness to engage in quality improvement activities (60.6% vs. 76.6%, p < 0.001); good leadership accessibility and feedback behavior (51.9% vs. 67.2%, p < 0.001); good teamwork norms (36.8% vs. 52.7%, p < 0.001); and good work-life balance norms (61.9% vs. 68.9%, p = 0.003). Compared to the fourth quartile, the first quartile had a lower percentage of respondents reporting emotional exhaustion in themselves (45.9% vs. 32.4%, p < 0.001), and in their colleagues (60.5% vs. 47.7%, p < 0.001). CONCLUSION: Exposure to PosWR was associated with better HCW well-being and safety culture.

This resource is found in our Actionable Strategies for Health Organizations: Strengthening Leadership.

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Safety Culture and Workforce Well-Being Associations with Positive Leadership Walkrounds
By
Sexton, J. Bryan; Adair, Kathryn C.; Profit, Jochen; Bae, Jonathan; Rehder, Kyle J.; Gosselin, Tracy; Milne, Judy; Leonard, Michael; Frankel, Allan
Source:
The Joint Commission Journal on Quality and Patient Safety

In this cross-sectional quantitative study, we employed survey research to examine the differences in school counselors' (N = 327) burnout, job stress, and job satisfaction based on their student caseload size. The results indicated that higher caseloads were associated with higher degrees of burnout and job stress, along with lower job satisfaction. The results produced small to medium effect sizes. We discussed how such factors relate to the effectiveness of providing student services and school leaders' support for school counselors.

This resource is found in our Actionable Strategies for Health Organizations: Improving Workload & Workflows (Safe & Appropriate Staffing).

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School Counselor Burnout, Job Stress, and Job Satisfaction by Student Caseload
By
Mullen, Patrick R.; Chae, Nancy; Backer, Adrienne; Niles, Jennifer
Source:
NASSP Bulletin

BACKGROUND: During the COVID-19 pandemic, health care workers are sharing their challenges, including sleep disturbances, on social media; however, no study has evaluated sleep in predominantly US frontline health care workers during the COVID-19 pandemic. OBJECTIVE: The aim of this study was to assess sleep among a sample of predominantly US frontline health care workers during the COVID-19 pandemic using validated measures through a survey distributed on social media. METHODS: A self-selection survey was distributed on Facebook, Twitter, and Instagram for 16 days (August 31 to September 15, 2020), targeting health care workers who were clinically active during the COVID-19 pandemic. Study participants completed the Pittsburgh Sleep Quality Index (PSQI) and Insomnia Severity Index (ISI), and they reported their demographic and career information. Poor sleep quality was defined as a PSQI score ≥5. Moderate-to-severe insomnia was defined as an ISI score >14. The Mini-Z Burnout Survey was used to measure burnout. Multivariate logistic regression tested associations between demographics, career characteristics, and sleep outcomes. RESULTS: A total of 963 surveys were completed. Participants were predominantly White (894/963, 92.8%), female (707/963, 73.4%), aged 30-49 years (692/963, 71.9%), and physicians (620/963, 64.4%). Mean sleep duration was 6.1 hours (SD 1.2). Nearly 96% (920/963, 95.5%) of participants reported poor sleep (PSQI). One-third (288/963, 30%) reported moderate or severe insomnia. Many participants (554/910, 60.9%) experienced sleep disruptions due to device use or had nightmares at least once per week (420/929, 45.2%). Over 50% (525/932, 56.3%) reported burnout. In multivariable logistic regressions, nonphysician (odds ratio [OR] 2.4, 95% CI 1.7-3.4), caring for patients with COVID-19 (OR 1.8, 95% CI 1.2-2.8), Hispanic ethnicity (OR 2.2, 95% CI 1.4-3.5), female sex (OR 1.6, 95% CI 1.1-2.4), and having a sleep disorder (OR 4.3, 95% CI 2.7-6.9) were associated with increased odds of insomnia. In open-ended comments (n=310), poor sleep was mapped to four categories: children and family, work demands, personal health, and pandemic-related sleep disturbances. CONCLUSIONS: During the COVID-19 pandemic, nearly all the frontline health care workers surveyed on social media reported poor sleep, over one-third reported insomnia, and over half reported burnout. Many also reported sleep disruptions due to device use and nightmares. Sleep interventions for frontline health care workers are urgently needed.

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Sleep Disturbances in Frontline Health Care Workers During the COVID-19 Pandemic: Social Media Survey Study
By
Stewart, Nancy H; Koza, Anya; Dhaon, Serena; Shoushtari, Christiana; Martinez, Maylyn; Arora, Vineet M
Source:
Journal of Medical Internet Research

This study builds on the existing research in the field of interprofessional collaboration (IPC) and burnout among social workers. The authors sampled field instructors from a mid-Atlantic school of social work, comparing self-reported burnout scores among social workers on interprofessional teams with those of social workers who do not work on interprofessional teams, and completed a regression analysis of the relationship between burnout and participation in interprofessional teams, perceptions of IPC, and several individual and practice factors. Findings suggest that although members of interprofessional teams reported lower burnout scores, there was no significant relationship between working in an interprofessional team and burnout when controlling for other factors. Although the study provides an interesting first look at burnout among social workers in interprofessional teams, further research with a larger, more representative sample is needed.

This resource is found in our Actionable Strategies for Health Organizations: Improving Workload & Workflows (Optimizing Teams).

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Social Work Burnout in the Context of Interprofessional Collaboration
By
McCarthy, Lauren Pryce
Source:
Social Work Research

BACKGROUND: Healthcare workers are at increased risk of adverse mental health outcomes during the COVID-19 pandemic. Studies are warranted that examine socio-ecological factors associated with these outcomes to inform interventions that support healthcare workers during future disease outbreaks. METHODS: We conducted an online cross-sectional study of healthcare workers during May 2020 to assess the socio-ecological predictors of mental health outcomes during the COVID-19 pandemic. We assessed factors at four socio-ecological levels: individual (e.g., gender), interpersonal (e.g., social support), institutional (e.g., personal protective equipment availability), and community (e.g., healthcare worker stigma). The Personal Health Questionnaire-9, Generalized Anxiety Disorder-7, Primary Care Post-Traumatic Stress Disorder, and Alcohol Use Disorders Identification Test-Concise scales assessed probable major depression (MD), generalized anxiety disorder (GAD), posttraumatic stress disorder (PTSD), and alcohol use disorder (AUD), respectively. Multivariable logistic regression models were used to assess unadjusted and adjusted associations between socio-ecological factors and mental health outcomes. RESULTS: Of the 1,092 participants, 72.0% were female, 51.9% were frontline workers, and the mean age was 40.4 years (standard deviation = 11.5). Based on cut-off scores, 13.9%, 15.6%, 22.8%, and 42.8% had probable MD, GAD, PTSD, and AUD, respectively. In the multivariable adjusted models, needing more social support was associated with significantly higher odds of probable MD, GAD, PTSD, and AUD. The significance of other factors varied across the outcomes. For example, at the individual level, female gender was associated with probable PTSD. At the institutional level, lower team cohesion was associated with probable PTSD, and difficulty following hospital policies with probable MD. At the community level, higher healthcare worker stigma was associated with probable PTSD and AUD, decreased satisfaction with the national government response with probable GAD, and higher media exposure with probable GAD and PTSD. CONCLUSIONS: These findings can inform targeted interventions that promote healthcare workers’ psychological resilience during disease outbreaks.

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Socio-Ecological Predictors of Mental Health Outcomes Among Healthcare Workers During the COVID-19 Pandemic in the United States
By
Hennein, Rachel; Mew, Emma J.; Lowe, Sarah R.
Source:
PLoS ONE

[This is an excerpt.] States are increasingly engaging in efforts to address behavioral health workforce shortages. Relatively low wages and high caseloads, elevated stress and burnout levels, and an aging workforce have contributed to these persistent shortages, which have been exacerbated by the COVID-19 pandemic. To address these disparities, state policymakers are exploring opportunities to improve behavioral health outcomes among BIPOC communities, and to address the systemic factors that foster disparities, including the lack of diversity among providers. A behavioral health workforce that more closely aligns to the community it serves may alleviate some of these factors, as working alliances have been shown to be stronger when clinicians and clients are of the same ethnic background. Building on existing work to expand behavioral health workforce capacity, states are focusing on policies that foster equity and inclusion in recruitment and retention efforts, looking to increase workforce capacity and workforce diversity at all levels. This brief explores existing state strategies that target increasing engagement of BIPOC across the workforce. NASHP is including lessons learned from states that have implemented programs and policies to address disparities in behavioral health workforce in particular, as well as strategies for workforce diversity more generally that may be applicable for behavioral health workforce. [To read more, click View Resource.]

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State Strategies to Increase Diversity in the Behavioral Health Workforce
By
Purington, Mia Antezzo, Jodi Manz, Eliza Mette, Kitty
Source:
NASHP

Police officers are continuously involved in various roles that prove to be highly stressful and require a developed skill set. Consequently, demands from this career put officers at an increased risk for a range of mental-health related concerns. Although officers who suffer from these mental health concerns may need to seek psychological services, there is, unfortunately, a stigma that surrounds mental health causing officers to be reluctant to seek help. This research examines public perceptions and attitudes toward law enforcement professionals seeking mental health treatment. Findings suggest that when a higher level of self-stigma toward mental health is reported, there is also a higher level of stigma toward law enforcement. Males also showed higher levels of stigma toward officers. Implications of the findings and limitations of the study are discussed.

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This resource is found in our Actionable Strategies for Public Safety Organizations: Drivers (Operational Breakdown)

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Stigmatizing Attitudes Toward Police Officers Seeking Psychological Services
By
Wheeler, C.; Fisher, A.; Jamiel, A.; Lynn, T.J.; Hill, W.T.
Source:
Journal of Police and Criminal Psychology

[This is an excerpt.] Similar to physical stress, psychological stress can cause injury to the mind and body. These injuries go beyond burnout: a stress injury is any severe and persistent distress or loss of ability to function caused by damage to the brain, mind, or spirit after exposure to the overwhelming stressors of fatigue (burnout), trauma, loss, or moral injury. In particular, there is a significant risk of moral injury in high-stress, service-oriented professions where valued qualities such as selflessness, loyalty, a strong moral code, and excellence can also create vulnerabilities, such as prioritizing the needs of others above one's own needs. [To read more, click View Resource.]

This resource is found in our Actionable Strategies for Health Organizations: Ensuring Physical & Mental Health (Stress/Trauma & Resilience) AND Actionable Strategies for Workers & Learners: What Workers & Learners Can Do

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Stress First Aid for Health Care Professionals: Recognize and Respond Early to Stress Injuries
By
Westphal, Richard J.; Watson, Patricia
Source:
AMA

The COVID-19 pandemic has dramatically altered the 2020 residency application cycle and resulted in many changes to the usual application processes. Particular attention should be placed on the obstacles faced by applicants who are underrepresented in medicine (URiM) as they may be disproportionately affected by the changes in 2020. These challenges are especially relevant in competitive surgical specialties, where racial and gender diversity already lags behind other medical specialties. Inclusive excellence is a guiding philosophy in creating equitable resident selection processes. It focuses on the multilayered processes that form the foundation of inclusive institutional culture, while recognizing that excellence and inclusivity are mutually reinforcing and not mutually exclusive. A key tenant in inclusive excellence for resident recruiting involves applying an equity lens in all decision making. An equity lens allows programs to continuously evaluate resident selection policies and processes through an intentional equity-forward approach. In addition to using an equity lens, programs should emphasize the importance of equity-focused skill building, which ensures that all individuals engaged in the resident selection process have the tools and knowledge to recognize biases. Finally, institutions should implement specific programming for URiM applicants to provide them with information about key aspects of department culture and mechanisms of support for URiM trainees. Every residency program should adopt a sustained perspective of inclusive excellence, in this application cycle and beyond. The status quo has existed for far too long, and COVID-19 offers institutions and their residency programs a unique opportunity to try new and innovative equity-forward practices.

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Striving for Inclusive Excellence in the Recruitment of Diverse Surgical Residents During COVID-19
By
Gerull, Katherine M.; Enata, Nichelle; Welbeck, Arakua N.; Aleem, Alexander W.; Klein, Sandra E.
Source:
Academic Medicine

Clinical workflow represents the instantiation of all clinical activities. The transition from paper to electronic health records (EHRs) over the past decade has been characterized by profound challenges supporting clinical workflow, impeding frontline clinician ability to deliver safe, efficient, and effective care. In response, there has been substantial effort to study clinical workflow as well as workarounds – exceptions to routine workflow – in order to identify opportunities for improvement. In this paper, we describe predominant methods of studying workflow and workarounds as well as provide examples of the applications of these methods along with the resulting insights. We also present challenges to studying workflow and workarounds, along with recommendations for how to approach such studies. While there is not yet a set of standard approaches, our work helps advance workflow research that ultimately serves to inform how to coevolve the design of EHR systems and organizational decisions about processes, roles, and responsibilities in order to support clinical workflow that more consistently delivers on the potential benefits of a digitized healthcare system.

This resource is found in our Actionable Strategies for Health Organizations: Improving Workload & Workflows (Reducing Administrative Burdens).

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Studying Workflow and Workarounds in EHR-Supported Work to Improve Health System Performance
By
Zheng, Kai; Ratwani, Raj M.; Adler-Milstein, Julia
Source:
Annals of Internal Medicine

OBJECTIVE: To evaluate the prevalence of suicidal ideation (SI) and attitudes regarding help seeking among US physicians relative to the general US working population. PARTICIPANTS AND METHODS: A secondary analysis of a cross-sectional survey of US physicians and a probability-based sample of the US working population was conducted between October 12, 2017, and March 15, 2018. Among 30,456 invited physicians, 5197 (17.1%) completed the primary survey. Suicidal ideation in the last year, attitudes regarding help seeking, symptoms of depression, and burnout were assessed by standardized questions. RESULTS: Among the 4833 physicians who responded regarding SI, 316 (6.5%) reported having suicidal thoughts in the last 12 months. Most physicians (3527 [72.9%]) reported that they would seek professional help if they had a serious emotional problem. Physicians with SI were less likely to report that they would seek help (203/316 [64.2%]) than physicians without SI (3318/4517 [73.5%]; P¼.001). On multivariable analysis, symptoms of depression (odds ratio [OR], 4.42; 95% CI, 1.89 to 11.52), emotional exhaustion (OR, 1.07 each 1-point increase; 95% CI, 1.03 to 1.11), and selfvaluation (OR, 0.84 each 1-point increase; 95% CI, 0.70 to 0.99) were associated with SI. Among individuals aged 29 to 65 years, physicians were more likely than workers in other fields to report SI (7.1% vs 4.3%; P<.001), a finding that persisted on multivariable analysis. CONCLUSION: In this national study conducted before the COVID-19 pandemic, 1 in 15 US physicians had thoughts of taking their own life in the last year, which exceeded the prevalence of SI among US workers in other fields.

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Suicidal Ideation and Attitudes Regarding Help Seeking in US Physicians Relative to the US Working Population
By
Shanafelt, Tait D.; Dyrbye, Lotte N.; West, Colin P.; Sinsky, Christine; Tutty, Michael; Carlasare, Lindsey E.; Wang, Hanhan; Trockel, Mickey
Source:
Mayo Clinic Proceedings

The COVID-19 pandemic has taken a heavy toll on health care workers. At the onset of the pandemic, there was a limited understanding of the unique experiences of minoritized and marginalized physicians* during this national health crisis. This was concerning because of the anecdotal and media reports documenting that Black, Indigenous and other physicians of color, LGBTQ+ physicians, and physicians with disabilities experienced unique negative experiences and undue burden during this public health crisis. Early in the epidemic it became clear that Black, American Indian and Indigenous, Latino/Latina/Latinx† and Hispanic and Pacific Islander communities, as well as historically marginalized and medically vulnerable populations, were disproportionately affected by COVID-19. Minoritized and marginalized physicians are more likely to serve other marginalized patients, practice primary care, and serve in medically marginalized areas.1,2 They therefore often bear a larger portion of the toll of this pandemic, compared to their counterparts. This study aims to center the unique experiences of these physicians and to explore the specific ways that the epidemic impacted them more negatively than their non-minoritized nonmarginalized counterparts. Understanding these unique experiences is essential to making the field of medicine more inclusive and aware of the unique tolls these physicians face. Various factors have historically contributed to the increased burden and negative experiences of minoritized and marginalized physicians. This study focused specifically on discrimination and burnout, as these factors have emerged as areas of necessary attention over the course of the pandemic, specifically as they relate to direct experiences of discrimination, mental health and well-being, physician practice sustainability, and availability of and access to telehealth services. Themes that emerged from the survey responses demonstrate that the COVID-19 pandemic has exacerbated existing health inequities in the U.S.; Black physicians were negatively impacted by the epidemic in various ways; physician burnout remains a primary concern for all physicians regardless of race; and the increase in telehealth use, although accompanied by challenges, has been a positive development of the pandemic. These and other compelling findings are described in further detail in this report.

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Summary Report: Experiences of Race and Ethnic Minoritized and Marginalized Physicians in the U.S. During the COVID-19 Pandemic
By
American Medical Association
Source:
American Medical Association

Organizational factors impacting burnout have been underexplored among providers in low-income, minority-serving, safety-net settings. Our team interviewed 14 health care administrators, serving as key decision makers in Federally Qualified Health Center primary care clinics. Using a semistructured interview guide, we explored burnout mitigation strategies and elements of organizational culture and practice. Transcribed interviews were coded and analyzed using the Braun and Clark (2006) Thematic Analysis method. Mission-Driven Ethos to Mitigate Provider Burnout emerged as the primary theme with 2 categories: (1) Promoting the Mission: "Bleeders" and (2) Competing Priorities: "Billers." These categories represent various properties and reflect administrators' use of organizational mission statement as a driver of staff recruitment, training, retention, and stratification. Data collection occurred before and during the COVID-19 global pandemic, as such additional themes associated with administrative behaviors during a prolonged, clinical crisis provide insight into possible strategies that may mitigate burnout in this setting.

This resource is found in our Actionable Strategies for Health Organizations: Aligning Values (Invest/Advocate for Patients, Communities, & Workers).‍

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Supporting "Bleeders" and "Billers": How Safety-Net Administrators Mitigate Provider Burnout During the COVID-19 Pandemic and Beyond
By
Martinez-Hollingsworth, Adrienne; Kim, Linda; Richardson, Tabia Graham; Angulo, Marco; Liu, Roger; Friedman, Theodore; Choi, Kristen
Source:
The Journal of Ambulatory Care Management

Essential workers, including the health workforce, were under increased stress and mental health risks in addition to infection risk during the COVID-19 pandemic.Aggravated levels of psychological distress ought to be recognised as a public health priority, and solutions are needed to address the consequences so that the potential current mental health conditions do not become disabilities. Therefore, the Expert Panel on effective ways of investing in health (EXPH) was requested by the European Commission to provide an opinion on supporting the mental health of the health workforce and of other essential workers.

The Opinion identifies the specific factors influencing the mental health of the health workforce and of other essential workers. It describes the evidence on effective and/or promising interventions, and provides evidence on cost-effectiveness, where available.Due consideration was given to providing for the needs of those with pre-existing mental health issues. The characteristics of those interventions are described, elaborating on the necessary preconditions to ensure the efficient delivery of these interventions in an effective, cost-effective, affordable and inclusive manner, across settings and jurisdictions. On the basis of this evidence, recommendations and action points were developed, emphasising the importance of involving both EU and national policy makers alike, raising awareness and engaging senior managers in sectors with a high share of essential workers, and, potentiating the role of mental health and occupational health practitioners in supporting the mental health of workers.

Mental health, defined as lack of mental illness and high levels of mental wellbeing, is influenced by a complex interplay of determinants. At work, occupation-specific determinants of mental health interact with non-occupational-specific characteristics. A conceptual framework was developed to represent the state of mental health,determinants / factors, and possible mental health trajectories over time in the face of a given stressor. The conceptual framework illustrates the potential impact of primary,secondary and tertiary prevention interventions occurring at different levels. These include: the health and social/community care sectors, workplace-level interventions(such as occupational health programmes and managerial-level changes), and economic/social policy measures. Mental health of essential workers can therefore be supported by interventions enacted within and outside of the health sector at primary,secondary, and tertiary prevention levels. Interventions in multiple settings at various levels can work synergistically to address a wide range of risk factors and potentiate awide range of protective factors. The Swiss cheese model of accident causation is a helpful heuristic to illustrate this synergy. This model demonstrates the need for multiple interventions targeting multiple risk and protective factors occurring at multiple levels to ensure that all individuals benefit from them and no one individual is left behind. It suggests the priorities of different levels of interventions, from large scale interventions supporting the largest share of essential workers, to the interventions targeting organisational and team characteristics, job characteristics and lastly targeting modifiable individual characteristics. Specifically, post-traumatic stress disorder, burnout and moral injury are associated with working in stressful conditions, and could be anticipated and prevented in the workplace, or addressed when present.

Based on available evidence and identified limitations, gaps and challenges, eight recommendations with several action points are developed: change focus to mental wellbeing; treat mental wellbeing as an inherent part of the workplace and its organisation; create a supportive environment at EU-level; create an appropriate cost-effectiveness methodology; build and share knowledge on interventions; have a common EU-wide view of mental health care; prepare organisations and their leaders to address mental wellbeing of workers; and provide timely and adequate access to care when preventive efforts are not effective.

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This resource is found in our Actionable Strategies for Government: Ensuring Workers' Physical and Mental Health (Support Workers' and Learners' Mental Health & Well-Being).

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Supporting Mental Health of Health Workforce and Other Essential Workers: Opinion of the Expert Panel on Effective Ways of Investing in Health (EXPH)
By
Expert Panel on Effective Ways of Investing in Health
Source:
Publications Office of the European Union

[This is an excerpt.] Increases in mental health conditions have been documented among the general population and health care workers since the start of the COVID-19 pandemic (1–3). Public health workers might be at similar risk for negative mental health consequences because of the prolonged demand for responding to the pandemic and for implementing an unprecedented vaccination campaign. The extent of mental health conditions among public health workers during the COVID-19 pandemic, however, is uncertain. A 2014 survey estimated that there were nearly 250,000 state and local public health workers in the United States (4). To evaluate mental health conditions among these workers, a nonprobability–based online survey was conducted during March 29–April 16, 2021, to assess symptoms of depression, anxiety, post-traumatic stress disorder (PTSD), and suicidal ideation among public health workers in state, tribal, local, and territorial public health departments. Among 26,174 respondents, 52.8% reported symptoms of at least one mental health condition in the preceding 2 weeks, including depression (30.8%), anxiety (30.3%), PTSD (36.8%), or suicidal ideation (8.4%). The highest prevalence of symptoms of a mental health condition was among respondents aged ≤29 years (range = 13.6%–47.4%) and transgender or nonbinary persons (i.e., those who identified as neither male nor female) of all ages (range = 30.4%–65.5%). Public health workers who reported being unable to take time off from work were more likely to report adverse mental health symptoms. Severity of symptoms increased with increasing weekly work hours and percentage of work time dedicated to COVID-19 response activities. Implementing prevention and control practices that eliminate, reduce, and manage factors that cause or contribute to public health workers’ poor mental health might improve mental health outcomes during emergencies. [To read more, click View Resource.]

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Symptoms of Depression, Anxiety, Post-Traumatic Stress Disorder, and Suicidal Ideation Among State, Tribal, Local, and Territorial Public Health Workers During the COVID-19 Pandemic — United States, March–April 2021
By
Bryant-Genevier, Jonathan; Rao, Carol Y.; Lopes-Cardozo, Barbara; Kone, Ahoua; Rose, Charles; Thomas, Isabel; Orquiola, Diana; Lynfield, Ruth; Shah, Dhara; Freeman, Lori; Becker, Scott; Williams, Amber; Gould, Deborah W.; Tiesman, Hope; Lloyd, Geremy; Hill, Laura; Byrkit, Ramona
Source:
Morbidity and Mortality Weekly Report

In the midst of the Spring 2020 initial surge of the COVID-19 pandemic in New York, members of the Psychiatry Department of Weill Cornell Medicine/NewYork-Presbyterian Hospital rapidly created and implemented a brief, behavioral skills-based intervention program, “CopeNYP”, to address the immediate mental health needs of the employees of the hospital and medical school. We describe the development, implementation and evolution of this telehealth-delivered program staffed primarily by in-house clinical psychologists, postdoctoral fellows, pre-doctoral interns and counselors who were redeployed or volunteered their time to provide urgent support for employees. We discuss the challenges and lessons learned in providing brief, skills-based psychological interventions for employees subjected to chronic stress. As the impact of the pandemic became prolonged, employees faced compounding stressors including social isolation, fear of infection, grief and loss, and sequelae of COVID-19-related illness combined with work-related demands. Our goal is to present our program design, implementation, and utilization as a blueprint for other institutions that would like to develop an evidence-based clinician-staffed psychological intervention program to support ongoing employee mental health needs.

‍This resource is found in our Actionable Strategies for Health Organizations: Ensuring Physical & Mental Health (Mental Health).

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The CopeNYP Program: A Model for Brief Treatment of Psychological Distress Among Healthcare Workers and Hospital Staff
By
Kanellopoulos, Dora; Solomonov, Nili; Ritholtz, Shira; Wilkins, Victoria; Goldman, Rachel; Schier, Maddy; Oberlin, Lauren; Bueno-Castellano, Christina; Dargis, Monika; Cherestal, Stephanie; Gunning, Faith
Source:
General Hospital Psychiatry

[This is an excerpt.] This report explores the race, ethnicity, gender, language, and disability makeup of Oregon’s licensed health care professionals compared with that of the state. Across the country, health access and outcomes remain inequitable by race/ethnicity, gender, disability, language and other characteristics.1 For instance, life expectancy, infant mortality and preterm birth rates, as well as prevalence of obesity and hypertension all differ by race and ethnicity. Additionally, there are differences in access to care between racial and ethnic groups. People of color are less likely to have insurance coverage and receive needed dental care. Individuals with physical disabilities or cognitive limitations have higher prevalence of chronic conditions compared with individuals with no disabilities,2 and patients with limited English proficiency are more likely to experience adverse events in six US hospitals (including higher levels of physical harm) compared with patients who speak English.3 The COVID-19 pandemic had a disproportionate impact on communities of color,tribal communities, and other historically underrepresented communities, and many historical inequities widened during that time. Evidence suggests that greater diversity in the health care workforce advances cultural competency and increases access to high-quality health care.4,5 Accordingly, increasing the proportion of underrepresented US racial and ethnic groups among health care professionals in the workforce may improve quality of care. Given these health inequities, it is important to foster a workforce that is culturally and linguisticallyrepresentative of the communities it serves. This report aims to examine the current makeup of the workforce inOregon and the extent to which it is representative of Oregon’s population. [To read more, click View Resource.]

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The Diversity of Oregon’s Licensed Health Care Workforce
By
Oregon Health Authority
Source:
Oregon Health Authority

AIM: Aim of this study is to systematically review and synthesize available evidence to identify the association between nurse staffing methodologies and nurse and patient outcomes. DESIGN: Systematic review and narrative synthesis. Data sources: A search of MEDLINE (EBSCO), CINAHL (EBSCO) and Web of Science was conducted for studies published in English between January 2000 and January 2020. REVIEW METHODS: The reporting of this review and narrative synthesis was guided by the preferred reporting items for systematic and meta-analysis guidelines (PRISMA) statement and data synthesis guided by the Synthesis Without Meta-analysis (SWiM) guideline. The quality of each article was assessed using the Mixed Methods Appraisal Tool. RESULTS: Twenty-two studies met the inclusion criteria. Twenty-one used the mandated minimum nurse-to-patient ratio methodology and one study assessed the number of nurse hours per patient day staffing methodology. Both methodologies were mandated. All studies that reported on nurse outcomes demonstrated an improvement associated with the implementation of mandated minimum nurse-to-patient ratio, but findings related to patient outcomes were inconclusive. CONCLUSIONS: Evidence on the impact of specific nurse staffing methodologies and patient and nurse outcomes remains highly limited. Future studies that examine the impact of specific staffing methodologies on outcomes are required to inform this fundamental area of management and practice.

This resource is found in our Actionable Strategies for Health Organizations: Improving Workload & Workflows (Safe & Appropriate Staffing).

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The Impact of Nurse Staffing Methodologies on Nurse and Patient Outcomes: A Systematic Review
By
Twigg, Diane E.; Whitehead, Lisa; Doleman, Gemma; El-Zaemey, Sonia
Source:
Journal of Advanced Nursing

Despite many studies on police stress, there is little research on interventions to promote their well-being. Moreover, most studies of police stress have been predominately on male samples, with female police officers often being neglected. On this premise, the purpose of the present study was to develop and determine the efficacy of resilience training program by evaluating its impact on occupational stress, resilience, job satisfaction, and psychological well-being. Two hundred and fifty female police officers from the Southern part of India were recruited for the study. The study adopted a pre-post-follow-up research design. Resilience training with components such as self-awareness, positive attitude, emotional management, and interpersonal skills were developed uniquely for this study, based on protective model of resilience. Sixty-three female police officers, who fulfilled the criteria, were randomly assigned into two groups namely, experimental (n = 33) and control group (n = 30). Resilience training was given to the experimental group thrice a week for nearly 2 months, and control group was not given any training. Data were collected at three time periods, i.e., before training, a week after training, and 2 months after training. The statistical analysis, using repeated measures analysis of variance (RMANOVA) was carried out. The results revealed that resilience training was effective in enhancing resilience, job satisfaction, and psychological well-being of female police officers and in reducing occupational stress. Medium effect sizes were reported. The qualitative feedback was positive regarding the resilience training program, supporting the empirical evidence for the effectiveness of resilience training program. The study had implications for theory and practice in police research.

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This resource is found in our Actionable Strategies for Public Safety Organizations: Actionable Strategies (Mental Health & Stress/Trauma Supports)

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The Impact of Resilience Training on Occupational Stress, Resilience, Job Satisfaction, and Psychological Well-being of Female Police Officers
By
Chitra, T.; Karunanidhi, S.
Source:
Journal of Police and Criminal Psychology

BACKGROUND: During the COVID-19 pandemic, numerous concerns about the nursing workforce have been reported. This study used data from two surveys conducted in California to assess the current and future supply and demand of RNs and to learn how the coronavirus pandemic is affecting this essential workforce. METHODS: Preliminary data from the 2020 Survey of California Registered Nurses and final data from the 2019-20 Annual Schools Survey were analyzed. These surveys provided data that were used to produce a preliminary update to the forecasts of RN supply and demand in California. The supply projections are based on a stock-and-flow modeland the demand projections are based on historic RN employment and rates of hospital utilization by population age group. RESULTS: The preliminary data from the 2020 Survey of Registered Nurses indicate that many older RNs have left nursing,and a large number intend to retire or quit within the next two years. At the same time, unemployment among younger RNs increased and there were (small) decreases in new enrollments in RN education programs during the 2019-20 and 2020-21 academic years. Together, these changes have led to a reduction in the supply of RNs compared with previous projections. A shortage of RNs is estimated to exist in 2021. RN education enrollments are projected to surpass pre-pandemic levels during the 2022-23 academic year, which will lead to a closing of the shortage by 2026. DISCUSSION: With a shortage of RNs likely underway now, employers need to redouble their efforts to retain RNs and develop career paths for newly-graduated RNs. They also need to rapidly develop and implement strategies to mitigate the potential harm of shortages over the next five years.

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This resource is found in our Actionable Strategies for Government: Optimizing Workload & Workflows (Support & Ensure Safe Staffing).

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Publicly Available
The Impact of the COVID-19 Pandemic on California’s Registered Nurse Workforce: Preliminary Data
By
Spetz, J.; Chu, L.; Blash, L.
Source:
UCSF Health Workforce Research Center on Long-Term Care