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Comparison of Health Care Worker Satisfaction Before vs After Implementation of a Communication and Optimal Resolution Program in Acute Care Hospitals

Comparison of Health Care Worker Satisfaction Before vs After Implementation of a Communication and Optimal Resolution Program in Acute Care Hospitals

Friedson, Andrew I.; Humphreys, Abigail; LeCraw, Florence; Pelletreau, Barbara; Vierra, Priscilla; Mroz, Thomas A.
HomeResource LibraryComparison of Health Care Worker Satisfaction Before vs After Implementation of a Communication and Optimal Resolution Program in Acute Care Hospitals

Comparison of Health Care Worker Satisfaction Before vs After Implementation of a Communication and Optimal Resolution Program in Acute Care Hospitals

Friedson, Andrew I.; Humphreys, Abigail; LeCraw, Florence; Pelletreau, Barbara; Vierra, Priscilla; Mroz, Thomas A.

Abstract

This case-control study investigates the association between a communication and optimal resolution program to address unexpected adverse patient outcomes and measures of health care worker satisfaction.

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JAMA Network Open
2023
Profession(s)
Healthcare Workers (General)
Topic(s)
Mental Health
Burnout
Resource Types
Peer-Reviewed Research
Study Type(s)
Nonrandomized Trial (inc. Intervention Studies)
Action Strategy Area(s)
Physical & Mental Health
Measurement
Setting(s)
Hospital
Academic Role(s)
No items found.
Workplace Change Collaborative‍
Fitzhugh Mullan Institute for Health Workforce Equity
2175 K St NW, Washington, D.C., 20037
workplacechange@gwu.edu
The Workplace Change Collaborative is a partnership between the Fitzhugh Mullan Institute for Health Workforce Equity, the Institute for Healthcare Improvement, Moral Injury of Healthcare, and AFT Healthcare.
This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $5,940,548 with zero percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.​
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Healthcare Workers (General)
Mental Health
Burnout
Peer-Reviewed Research
Nonrandomized Trial (inc. Intervention Studies)
Physical & Mental Health
Measurement
Hospital
No items found.