Context in Quality of Care: Improving Teamwork and Resilience

Tawfik, Daniel S; Sexton, J Bryan; Adair, Kathryn C; Kaplan, Heather C; Profit, Jochen

Context in Quality of Care: Improving Teamwork and Resilience

Tawfik, Daniel S; Sexton, J Bryan; Adair, Kathryn C; Kaplan, Heather C; Profit, Jochen

Abstract

Quality improvement in healthcare is an ongoing challenge. Consideration of the context of the health care system is of tantamount importance. Staff resilience and teamwork climate are key aspects of context that drive quality. Teamwork climate is dynamic, with well-established tools such as TeamSTEPPS available to improve teamwork for specific tasks or global applications. Similarly, burnout and resilience can be modified with interventions such as cultivating gratitude, positivity, and awe. A growing body of literature has shown teamwork and burnout to relate to quality of care, with improved teamwork and decreased burnout expected to produce improved patient quality and safety.

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Clinics in Perinatology
2017
Profession(s)
Physicians
Topic(s)
Burnout
Patient/Community Outcomes
Resource Types
Peer-Reviewed Research
Study Type(s)
Other Literature Review
Action Strategy Area(s)
Physical & Mental Health
Workload & Workflows
Setting(s)
Health System
Academic Role(s)
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