Improving Communication and Collaboration Skills in Graduate Nurses: An Evidence-Based Approach

Leonard, Jacqueline; Whiteman, Kimberly; Stephens, Kimberly; Henry, Connie; Swanson-Biearmann, Brenda

Improving Communication and Collaboration Skills in Graduate Nurses: An Evidence-Based Approach

Leonard, Jacqueline; Whiteman, Kimberly; Stephens, Kimberly; Henry, Connie; Swanson-Biearmann, Brenda

Abstract

New graduate nurses (NGN) often have an idealistic view of nursing compared to the reality of providing complex patient care. NGNs may lack communication and collaborations skills needed to effectively interact with challenging patients, families, and interdisciplinary teams, leading to stress and burnout. This evidence-based quality improvement project provided NGNs an opportunity to practice communication and collaboration techniques within a nurse residency program (NRP). Two scenarios with role-playing and debriefing were developed to practice communication techniques to enhance NGNs’ confidence. Results indicate the NRP improved these skills in NGNs. NRPs may assist NGNs transition to practice and successful integration into the registered nurse (RN) role.

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OJIN: The Online Journal of Issues in Nursing
2022
Profession(s)
Nurses
Topic(s)
Burnout
Stress/Trauma
Resource Types
Peer-Reviewed Research
Study Type(s)
Nonrandomized Trial (inc. Intervention Studies)
Action Strategy Area(s)
Physical & Mental Health
Worker & Learner Engagement
Setting(s)
Academic
Academic Role(s)
Students