Make It Safe for Employees to Speak Up — Especially in Risky Times

Hadley, Constance Noonan; Mortensen, Mark; Edmondson, Amy C.

Make It Safe for Employees to Speak Up — Especially in Risky Times

Hadley, Constance Noonan; Mortensen, Mark; Edmondson, Amy C.

Abstract

In turbulent times like these, it’s natural for people to hold back and avoid taking risks at work. This can mean a reluctance to report mistakes, ask questions, offer new ideas, or challenge a plan. People, whether they’re aware of it or not, try to protect their reputations and jobs. Unfortunately, the same behaviors that feel risky to individual employees are precisely what their companies need in order to thrive in this uncertain economic climate. To solve this dilemma, we encourage leaders to adopt a “winning formula” for achieving a more psychologically safe workplace and the benefits it provides.

This resource is found in our Actionable Strategies for Health Organizations: Empowering Worker & Learner Voice (Psychological Safety).

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Harvard Business Review
2023
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Resource Types
Tools & Toolkits
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Action Strategy Area(s)
Worker & Learner Engagement
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