Medicare Advantage Appeal Outcomes and Audit Findings Raise Concerns About Service and Payment Denials

U.S. Health & Human Services Office of the Inspector General

Medicare Advantage Appeal Outcomes and Audit Findings Raise Concerns About Service and Payment Denials

U.S. Health & Human Services Office of the Inspector General

Abstract

[This is an excerpt.] A central concern about the capitated payment model used in Medicare Advantage is the potential incentive for MAOs to inappropriately deny access to services and payment in an attempt to increase their profits. An MAO that inappropriately denies authorization of services for beneficiaries, or payments to health care providers, may contribute to physical or financial harm and also misuses Medicare Program dollars that CMS paid for beneficiary healthcare. Because Medicare Advantage covers so many beneficiaries (more than 20 million in 2018), even low rates of inappropriately denied services or payment can create significant problems for many Medicare beneficiaries and their providers. [To read more, click View Resource.]

This resource is found in our Actionable Strategies for Government: Optimizing Workload & Workflows (Reduce Administrative Burden).

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U.S. Health & Human Services Office of the Inspector General
2018
Profession(s)
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Topic(s)
Patient/Community Outcomes
Resource Types
Briefs & Reports
Study Type(s)
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Action Strategy Area(s)
Workload & Workflows
Recognition & Reward
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Academic Role(s)
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