Organizational Conditions That Influence Work Engagement and Burnout: A Qualitative Study of Mental Health Workers

Rollins, Angela L.; Eliacin, Johanne; Russ-Jara, Alissa L.; Monroe-Devita, Maria; Wasmuth, Sally; Flanagan, Mindy E.; Morse, Gary A.; Leiter, Michael; Salyers, Michelle P.

Organizational Conditions That Influence Work Engagement and Burnout: A Qualitative Study of Mental Health Workers

Rollins, Angela L.; Eliacin, Johanne; Russ-Jara, Alissa L.; Monroe-Devita, Maria; Wasmuth, Sally; Flanagan, Mindy E.; Morse, Gary A.; Leiter, Michael; Salyers, Michelle P.

Abstract

Three major themes where organizational contexts might reduce burnout and increase work engagement were identified: a work culture that prioritizes person-centered care over productivity and other metrics, robust management skills and practices to overcome bureaucracy, and opportunities for employee professional development and self-care. These contexts, influenced at multiple organizational levels, could be targeted in future interventions that are effective in reducing burnout and improving work engagement.

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Psychiatric Rehabilitation Journal
2021
Profession(s)
Mental Health Workers
Topic(s)
Burnout
Resource Types
Peer-Reviewed Research
Study Type(s)
Descriptive / Qualitative Study
Action Strategy Area(s)
Worker & Learner Engagement
Commitment & Governance
Leadership
Setting(s)
Military/Veteran Facility
Academic Role(s)
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