Patient Use of Physicians’ First (Given) Name in Direct Patient Electronic Messaging

Harvey, Jamison A.; Butterfield, Richard J.; Ochoa, Shari A.; Yang, Yul W.

Patient Use of Physicians’ First (Given) Name in Direct Patient Electronic Messaging

Harvey, Jamison A.; Butterfield, Richard J.; Ochoa, Shari A.; Yang, Yul W.

Abstract

[This is an excerpt.] Physicians are typically formally addressed as “Doctor” by patients, acknowledging the physician-patient relationship, signifying respect for physicians, and following established social norms. In a previous survey of 333 physicians, almost three-quarters of respondents reported being called by their first (given) name, with annoyance reported in 61%.1 A recent study revealed that having “DOCTOR” identification badge labels were associated with female physicians and physicians underrepresented in medicine experiencing substantially fewer episodes of bias from misidentification.2 Here, we aim to determine factors that are associated with whether patients addressed physicians differently through electronic messaging. [To read more, click View Resource.]

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JAMA Network Open
2022
Profession(s)
Physicians
Topic(s)
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Resource Types
Peer-Reviewed Research
Study Type(s)
Nonexperimental / Observational Study
Action Strategy Area(s)
Diversity, Equity, & Inclusion
Physical & Mental Health
Setting(s)
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Academic Role(s)
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