Team Creativity as a Catalyst for Care Effectiveness and Well-Being in Primary Care Teams

Lee, Y.; LaVine, N.; Rathert, C.; Kogan, Y.; Poghosyan, L.

Team Creativity as a Catalyst for Care Effectiveness and Well-Being in Primary Care Teams

Lee, Y.; LaVine, N.; Rathert, C.; Kogan, Y.; Poghosyan, L.

Abstract

Team creativity holds significant potential for addressing the pervasive challenges of burnout and job dissatisfaction in primary care teams, which undermine the delivery of high-quality, patient-centered care. This study validates a multidimensional measure of primary care team creativity and examines its associations with burnout, job satisfaction, and perceived effectiveness of care delivery. Using survey data from 648 primary care team members across a large health system, we found that team creativity is positively associated with job satisfaction and negatively associated with burnout. Perceived effectiveness of care delivery mediates these relationships, highlighting how creativity fosters improvements in care delivery that enhance team members’ well-being. These findings underscore the importance of creativity as a critical team-level resource for driving continuous learning and innovation in primary care. By linking creativity to improved care delivery and well-being, this study advances understanding of team dynamics in healthcare and provides actionable insights for supporting sustainable and innovative practices in primary care settings.

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Academy of Management
2025
Profession(s)
Healthcare Workers (General)
Topic(s)
Burnout
Patient/Community Outcomes
Resource Types
Other
Study Type(s)
Nonexperimental / Observational Study
Action Strategy Area(s)
Workload & Workflows
Physical & Mental Health
Setting(s)
Primary Care
Health System
Academic Role(s)
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