The Measurement of Experienced Burnout

Maslach, Christina; Jackson, Susan E.

The Measurement of Experienced Burnout

Maslach, Christina; Jackson, Susan E.

Abstract

A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. Three subscales emerged from the data analysis: emotional exhaustion, depersonalization, and personal accomplishment. Various psychometric analyses showed that the scale has both high reliability and validity as a measure of burnout.

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Journal of Organizational Behavior
1981
Profession(s)
Other
Topic(s)
Burnout
Resource Types
Peer-Reviewed Research
Study Type(s)
Nonexperimental / Observational Study
Action Strategy Area(s)
Measurement
Setting(s)
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Academic Role(s)
No items found.
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No items found.