Abstract
[This is an excerpt.] Medical assistants (MAs) are key members of the health care team and are assuming new and expanded roles amid health care delivery transformation. Some healthcare employers are turning to apprenticeships to meet their MA workforce needs. We conducted a literature review and semi-structured phone interviews in 2018 and early 2019 with key personnel involved with registered MA apprenticeship programs in 12 states. Interviews explored program origins, delegated responsibilities, and resources and challenges with starting and maintaining MA apprenticeship programs. Interviewees for this study identified 23 active MA apprenticeship programs and one program in development across 12 states. Programs were found in a variety of health care settings, including community health centers, school-based clinics, tribal health centers, hospital systems, and hospice care among others. Programs ranged in size from one apprentice in training per year to multiple cohorts of 20apprentices per year. [To read more, click View Resource.]
This resource is found in our Actionable Strategies for Health Organizations: Improving Workload & Workflows (Safe & Appropriate Staffing) AND Meaningful Rewards& Recognition (Career Supports and Development)
