The Workplace Change Collaborative (WCC) was funded by the Health Resources and Services Administration to develop a “national framework that supports the rapid deployment of evidence informed or evidence-based strategies to reduce and address burnout, suicide, mental health conditions and substance use disorders and enhance resiliency.”
We developed the National Framework using an iterative process, including:
- Literature review, building from the seminal 1999 work of Leiter and Maslach, Six Areas of Worklife: A Model of the Organizational Context of Burnout;
- Environmental scan, including a review of national and global reports addressing burnout and moral injury in health and public safety workers, as well as interviews with key national experts;
- Review of 44 HRSA grantees’ target populations, planned activities, intended outcomes, and evaluations; and
- External review of the draft National Framework by a broad group of 40+ national experts, health and public safety workers, and learners.
This reports summarizes the drivers, process, and outcomes of burnout and moral injury in the health and public safety workforce, as well as, actionable strategies to improve the well-being of the workforce for health and public safety organizations, government, and other key stakeholders.