BACKGROUND: The coronavirus disease 2019 (COVID-19) pandemic contributed to intensified nurse burnout. Workplace factors influence burnout, requiring organizational-level action to mitigate this problem. AIM: To inform immediate and long-term organizational tactics, we created workforce-informed recommendations for addressing burnout by engaging our nursing workforce to identify and prioritize the factors driving their burnout. METHODS: We creatively applied the participatory management LISTEN-SORT-EMPOWER model to gather nurse views on burnout, capturing data through focus group sessions and mobile app postings. We coded findings through thematic and sentiment analysis, and participants ranked these results to prioritize the factors of their burnout. RESULTS: We collected 80 h of feedback and 603 app comments, resulting in 800,000+ words. Our analysis identified twelve drivers of burnout, including three themes: (1) Staffing shortages (660; 43.8%); (2) Environment and culture (548; 36.4%); (3) Total compensation (299; 19.8%). Additionally, 1300+ nurses chose income, workload/stress injury, and work schedule as uppermost priorities for addressing their burnout. CONCLUSIONS: Through novel project methods, leaders embraced participatory management to actively partner with nurses in identifying the drivers of nurse burnout. Healthcare organizations can design relevant and effective interventions to lessen clinician burnout by directly engaging and partnering with those experiencing burnout.
Using Participatory Management to Empower Nurses to Identify and Prioritize the Drivers of Their Burnout
Burnout, which is characterized by emotional exhaustion, depersonalization, and feelings of decreased personal accomplishment, is harmful and frequently experienced by physicians. Burnout can lead to numerous unwanted outcomes, including depression and suicidality. To date, much of the extant literature on burnout comes from survey studies. The aim of this study was to add to the literature through discovering, in depth, what “burnout” and “wellness” mean in physicians’ lives. Physician participants (N = 8) were asked to take photographs of their burnout and wellness experiences and to then participate in semi-structured interviews, guided by their photographs. Participants identified core themes related to their experiences, including burnout definitions, indicators of burnout, burnout drivers, and factors associated with burnout mitigation, as well as wellness definitions, wellness drivers, wellness skills, current system structures, and current system needs to reduce burnout and promote wellness. Results from this study, along with existing quantitative data on burnout may be used to modify existing programs and develop new initiatives to enhance wellbeing and mitigate burnout risk for physicians. The results of this study may also contribute to a greater level of insight and awareness among physicians and other staff and providers that may help to normalize and mitigate the burnout experience.
Using Photography to Elicit Internal Medicine Physicians’ Experiences with Burnout and Wellness
Burnout among nurses is prevalent and has worsened during the COVID-19 pandemic. Trauma-informed care (TIC) is an approach that can bring healing to people and systems who have been impacted by trauma and traumatic events. Nurses working in hospitals experience vicarious trauma and secondary traumatic stress as they witness what their individual patients experience; however, nurses themselves experience traumatic events and that has only escalated with the current pandemic. Working from a model of Trauma-Informed Healthcare (TIHC) and SAMSHA foundations of a trauma-informed approach (TIA) we identify opportunities for organizations such as hospitals to integrate TIA towards altering the system to better provide for nursing staff who are suffering from burnout and exhaustion. We offer an exemplar of an organizational-level approach to supporting nursing staff through TIA. © 2023.
Using a Trauma-Informed Approach to Address Burnout in Nursing: What an Organization Can Accomplish
BACKGROUND: Work-related stressors are present in almost every profession, but many believe nurses caring for critically ill patients experience additional and unique stresses. Results of previous studies have demonstrated the potential benefits of various interventions to reduce stress among intensive care nurses. However, the practicality of nurses taking time out from a busy unit to meet their own needs remains in question. OBJECTIVES: To assess intensive care nurses’ perceptions of the usability of a lounge designed to support them in refreshing and renewing themselves after stressful clinical situations. METHODS: This study used a descriptive, cross-sectional design and survey methodology with a convenience sample of registered nurses from a medical intensive care unit. RESULTS: Of 250 registered nurses eligible for participation, 54 (21.6%) completed surveys, and of those, 31 (57%) reported having used the lounge within the past month. Nurses reported having coverage provided by colleagues, visiting during their lunch break, and having low unit acuity were facilitators of lounge use. Barriers included high unit acuity, high unit census, and high patient care demands with no one available to cover patient assignments. CONCLUSIONS: The variables that lead to stress and burnout among medical intensive care unit nurses also prevent nurses from using a “relaxation room.” A more effective approach may be organizational change that supports reduction of workload through increased staffing, prearranged breaks during shifts, and increased recovery time between shifts by limiting work to no more than 40 hours per week.
Utility of a “Lavender Lounge” to Reduce Stress Among Critical Care Registered Nurses: A Cross-Sectional Study
INTRODUCTION: Burnout is very common in emergency medicine and there has been extensive research evaluating factors that contribute to burnout. We sought to examine the contributions of post-graduate year (PGY), shifts worked per month, patients seen per shift, and length of shifts to emergency medicine resident burnout. METHODS: All emergency medicine residents were surveyed with regards to their PGY, shifts worked per month, patients seen per shift, and length of shifts. They were administered the Stanford Wellness Survey and asked to globally rate their degree of burnout. We then modeled whether consideration of the surveyed factors increased the predictability of the Stanford Wellness Survey to residents’ self-assessment of burnout. RESULTS: Two hundred thirty-six residents completed the survey. The Stanford Wellness Survey indicated that while 93% of respondents met criteria for professional fulfillment, 59% were also at increased risk for burnout. PGY, shifts worked per month, and patients seen per shift did not significantly contribute to burnout. The Stanford Wellness Survey by itself correctly predicted residents’ degree of burnout 61% of the time. Incorporating shift length with the Stanford Wellness Survey did improve the model to 65%. Increasing from 8 to 10 hours (p < 0.05) and 8 to 12 hours (p < 0.05) increased burnout. Variable shift length had the highest odds of predicting burnout (p < 0.001). CONCLUSION: Longer shifts were associated with a higher chance of burnout. Variable shift lengths had the highest odds ratio of being associated with burnout.
Variable Shift Lengths Negatively Affect Emergency Medicine Resident Wellness
PURPOSE: Intensive care unit (ICU) caregivers are exposed to high levels of stress. Work-related stress can impact quality of life and may lead to burnout. Virtual reality (VR) simulates a person's presence in a pleasant and enjoyable artificial environment. Thus, VR may be used to improve breaktime efficacy during the work shift of ICU caregivers. OBJECTIVE: The study objectives were to evaluate the feasibility and efficacy of VR to decrease stress, anxiety, and fatigue, as well as to increase work disconnection during the breaktime. METHODS: We conducted a prospective, monocentric, open-label, crossover, randomised study comparing a half an hour breaktime including an 8-min-long VR session and a usual breaktime among ICU caregivers, on two consecutive work shifts. Participants were evaluated before and after the breaktime as well as at the end of the work shift for stress, anxiety, fatigue, and work disconnection using visual analog scales. RESULTS: For the 88 participants, VR was easy to use. VR induced a significantly higher reduction in the fatigue score after the breaktime. Individual changes in the fatigue score were +0.17 (1.87) vs. −0.33 (1.87). A significantly higher feeling of disconnection from the work environment at the end of the breaktime was also observed with VR: 5.98 (3.04) vs. 4.20 (2.64). No significant difference was observed for other parameters, in particular at the end of the shift. CONCLUSION: VR sessions could improve the efficacy of breaktimes among ICU caregivers and contribute to a better quality of work life; repeated or longer sessions may be required to induce sustained effects.
Virtual Reality During Work Breaks to Reduce Fatigue of Intensive Unit Caregivers: A Crossover, Pilot, Randomised Trial
In January 2022, HRSA awarded 44 grants under the [1] Promoting Resilience and Mental Health among the Health Professional Workforce and [2] Health and Public Safety Workforce Resiliency Training Program. Alongside the 44 grantees, HRSA funded a technical assistance center - the WCC - to support grantees’ work and contribute to a national framework to address burnout, suicide, mental health, substance use, and resiliency, incorporating evidence-based strategies.
In 2022, the WCC conducted a review of 43 of the 44 grantee proposals, voluntarily shared by grantees. As part of this review, we identified the measurements instruments for mental health, burnout, and moral injury proposed by the grantees. This information was shared back with grantees in August/September of 2022 as part of a brief summary of each grantee's projects and activities, and grantees updated the information as appropriate (34 grantees provided updates).
The measurement instruments utilized by the HRSA grantees are provided in this inventory. They are organized as instruments used by: 1) multiple grantees (i.e., more than one); 2) by one grantee; and 3) additional instruments identified as part of the WCC's literature review and environmental scan.
Measurement instruments are further categorized into 3 major areas: 1) Mental & Physical Health includes mental & physical health, resilience, and personal & social risk factors in this area; 2) Burnout includes measures of burnout, job satisfaction, and the work environment; 3) Moral Injury focuses on the experience of moral distress/injury and the organizational characteristics of shared governance aimed at institutionalizing worker engagement. We recognize these areas overlap.
Links and survey questions are provided when instruments are publicly available (see spreadsheet tabs). For instruments that appear to be proprietary, we provide links to the instrument when they are available online and/or links to the proprietary websites.
WCC Measurement Tools Inventory
The Workplace Change Collaborative (WCC) was funded by the Health Resources and Services Administration to develop a “national framework that supports the rapid deployment of evidence informed or evidence-based strategies to reduce and address burnout, suicide, mental health conditions and substance use disorders and enhance resiliency.”
We developed the National Framework using an iterative process, including:
- Literature review, building from the seminal 1999 work of Leiter and Maslach, Six Areas of Worklife: A Model of the Organizational Context of Burnout;
- Environmental scan, including a review of national and global reports addressing burnout and moral injury in health and public safety workers, as well as interviews with key national experts;
- Review of 44 HRSA grantees’ target populations, planned activities, intended outcomes, and evaluations; and
- External review of the draft National Framework by a broad group of 40+ national experts, health and public safety workers, and learners.
This reports summarizes the drivers, process, and outcomes of burnout and moral injury in the health and public safety workforce, as well as, actionable strategies to improve the well-being of the workforce for health and public safety organizations, government, and other key stakeholders.
WCC National Framework for Addressing Burnout and Moral Injury in the Health and Public Safety Workforce
[This is an excerpt.] By establishing wage boards, Oregon can improve wages and working conditions that foster a stable workforce, thriving communities, and a healthy economy. Presently, the majority of Oregon workers experience wages and benefits that are inadequate to support their families. Black and brown Oregonians are more likely to be shortchanged. Laws set up to protect workers’ right to join with others to bargain for a better deal are poorly enforced or outdated. This leaves workers exploited, honest employers disadvantaged, and the economy hampered by exorbitant levels of inequality. New approaches to addressing challenges faced by workers today are gaining traction, among them a concept called wage boards. To shore up the power of collective action and to build a healthier economy, Oregon should establish wage boards, as described in this policy brief. [To read more, click View Resource.]
This resource is found in our Actionable Strategies for Government: Fair and Meaningful Reward & Recognition (Strengthen Worker Compensation and Benefits).
Wage Boards Benefit Workers, Businesses, and the Economy
[This is an excerpt.] Wellness-centered leadership refers to the idea that the behaviors of health care leaders influence the organizational culture, which is a powerful driver of well-being for health care professionals. In particular, leaders are responsible for generating trust in their organizations, both internally among clinicians and other employees, as well as externally among patients and the community. This trust fosters clinician well-being and is critical for good patient care. [To read more, click View Resource.]
This resource is found in our Actionable Strategies for Health Organizations: Strengthening Leadership.
Wellness-Centered Leadership Playbook
BACKGROUND: To support healthcare workers (HCWs) during the increased burden caused by the SARS-CoV-2 pandemic, numerous recommendations for action and possible interventions have been developed. However, the actual protective factors, needs and desires of those affected, as well as potential barriers to implementing psychological interventions, have been insufficiently examined. This study addresses this research gap and captures HCWs' experiences and views. METHODS: Medical personnel including nursing staff and physicians were recruited for a qualitative study regarding protective factors as well as barriers to the implementation of support services. We conducted 21 individual, semistructured interviews with members of the medical staff at tertiary care center in Germany. The collected data were analyzed using a qualitative content analysis. RESULTS: The analyses showed that social interaction in the professional and private context was rated as helpful in coping with the challenges of everyday work amplified by the SARS-CoV-2 pandemic. The results also suggest that the available support services, despite being highly valued, were rarely accessed. Possible barriers included the fear of negative consequences when asking for support. It could be deduced that the fear and shame of admitting one's own mistakes as well as the work-related tradition of showing no weakness could be the underlying factors for this fear. The results of this study suggest that medical staff need a more extensive range of low-threshold support services, which should be adapted to the respective needs of the professional groups. The study also provides indica?tions that the norms and expectations represented in the hospital system require critical reflection.
This resource is found in our Actionable Strategies for Health Organizations: Ensuring Physical & Mental Health (Stress/Trauma & Resilience).
What Do Healthcare Workers Need? A Qualitative Study on Support Strategies to Protect Mental Health of Healthcare Workers During the SARS-CoV-2 Pandemic
[This is an excerpt.] Leadership burnout is high and the risks of not addressing it could be devestating with the loss of an organization's investment in leaders and a decrease in team morale and momentum...[To read more, click View Resource.]
What Happens When Leaders Burnout? Nine Ways to Counter Leadership Burnout
OBJECTIVE: We sought to quantify the effects of in-house call(IHC) on sleep patterns and burnout among acute care surgeons (ACS). BACKGROUND: Many ACS take INC, which leads to disrupted sleep and high levels of stress and burnout. METHODS: Physiological and survey data of 224 ACS with IHC were collected over 6 months. Participants continuously wore a physiological tracking device and responded to daily electronic surveys. Daily surveys captured work and life events as well as feelings of restfulness and burnout. The Maslach Burnout Inventory (MBI) was administered at the beginning and end of the study period. RESULTS: Physiological data were recorded for 34,135 days, which includes 4389 nights of IHC. Feelings of moderate, very, or extreme burnout occurred 25.7% of days and feelings of being moderately, slightly, or not at all rested occurred 75.91% of days. Decreased amount of time since the last IHC, reduced sleep duration, being on call, and having a bad outcome all contribute to greater feelings of daily burnout ( P <0.001). Decreased time since last call also exacerbates the negative effect of IHC on burnout ( P <0.01). CONCLUSIONS: ACS exhibit lower quality and reduced amount of sleep compared with an age-matched population. Furthermore, reduced sleep and decreased time since the last call led to increased feelings of daily burnout, accumulating in emotional exhaustion as measured on the MBI. A reevaluation of IHC requirements and patterns as well as identification of countermeasures to restore homeostatic wellness in ACS is essential to protect and optimize our workforce.
What Happens on Call Doesn’t Stay on Call. The Effects of In-House Call on Acute Care Surgeons’ Sleep and Burnout: Results of the Surgeon Performance (SuPer) Trial
[This is an excerpt.] When healthcare staff have to make care decisions that go against their values, a conflict of conscience can arise. The concepts of moral injury and moral distress came to the fore in nursing during the COVID-19 pandemic when, says mental-health nurse researcher Emily Wood, healthcare professionals were being placed in difficult circumstances. They were, for example, having to make decisions about which of the sickest patients could be admitted to a limited number of intensive care beds. [To read more, click View Resource.]
What is Moral Injury and How Does It Affect Nurses?
Nurse practitioners (NPs) account for one-third of all hospital palliative care (PC) consults, and are prone to burnout and depersonalization (DP). DP threatens personalized communication fundamental to PC. This literature review examines instruments validated to measure burnout and DP. An electronic literature review of instruments previously used to measure burnout and DP was conducted in six databases. Three instruments were included in the review; the Maslach Burnout Inventory (MBI)-Human Service Survey (HSS), the Burnout Assessment Tool (BAT), and the Oldenburg Burnout Inventory (OLBI). All three instruments measure DP or similar constructs and are validated in English, but only the OLBI and the BAT measure burnout with a sum score of the constructs. The OLBI has been validated on a single U.S. population study and as a patient-reported outcome measure (PROM) in Europe. The BAT is the newest instrument and has not been validated on any U.S. population.
What is the Rate of Depersonalization and Burnout Among Hospital-Based Palliative Care Nurse Practitioners? A Review of Validated Instruments
This Viewpoint highlights the increasing levels of burnout among physicians, discusses how burnout can erode professionalism, and suggests possible steps physicians and health care organizations might take to lessen burnout and maintain professionalism in the setting of burnout.
When Compromised Professional Fulfillment Compromises Professionalism
BACKGROUND: Critical care nurse shortages and burnout have spurred interest in the adequacy of nursing supply in the United States. Nurses can move between clinical areas without additional education or licensure. PURPOSE: To identify transitions that critical care nurses make into non-critical care areas, and examine the prevalence and characteristics associated with those transitions. METHODS: Secondary analysis of state licensure data from 2001-2013. DISCUSSION: More than 75% of nurses (n = 8,408) left critical care in the state, with 44% making clinical area transitions within 5 years. Critical care nurses transitioned into emergency, peri-operative, and cardiology areas. Those observed in recession years were less likely to make transitions; female and nurses with masters/doctorate degrees were more likely. CONCLUSION: This study used state workforce data to examine transitions out of critical care nursing. Findings can inform policies to retain and recruit nurses back into critical care, especially during public health crises.
Where Are the Critical Care Nurses? A Statewide Analysis of Actively Practicing Nurses’ Transitions Out of the Clinical Area
Registered nurse retention is declining, with a national turnover rate in 2021 of 27%. After implementing a toolkit, nursing leaders in 1 organization completed 75 stay interviews with nurses in a cardiothoracic telemetry and a cardiothoracic surgical intensive care unit. Nurses reported that unit culture, team/peers, and scheduling were important in decisions to stay in their positions, but respondents considered leaving for salary, growth/development, and traveling opportunities. The stay interview process affords nurse leaders an opportunity to examine why nurses stay or leave and supports the development of targeted retention strategies.
Why They Stay and Why They Leave: Stay Interviews With Registered Nurses to Hear What Matters the Most
At present, less than 30% of researchers worldwide are women. Long-standing biases and gender stereotypes are discouraging girls and women away from science-related fields. Science and gender equality are, however, essential to ensure sustainable development as highlighted by UNESCO. In order to change traditional mindsets, gender equality must be promoted, stereotypes defeated, and girls and women should be equally represented in the proportion of researchers worldwide. Therefore, Frontiers in Pediatrics is proud to offer this platform to promote the work of women researchers, across the field of pediatric critical care.
The work presented here highlights the diversity of research performed across the entire breadth of pediatric critical care-related research and presents advances in theory, experiment, and methodology with applications to compelling problems.
Women in Pediatric Critical Care: 2021
BACKGROUND: The rapid transition to online teaching during the COVID-19 pandemic created additional stress and workload issues for nurse faculty. Burnout has been reported in nurse faculty who cite workplace factors that influence satisfaction and work-life balance as major contributing factors. PURPOSE: The purpose of this study was to examine life balance and professional quality of life among nurse faculty (N = 216) in 2021 during the first year of the COVID-19 pandemic and to describe the challenges of delivering virtual learning experiences. METHODS: A cross-sectional design was utilized to survey nurse faculty using the Life Balance Inventory and the Professional Quality of Life Scale. Descriptive statistics and correlations were calculated. RESULTS: Nurse faculty reported an unbalanced life balance (median = 1.76), average compassion satisfaction (median = 40.00), average burnout (median = 24.00), and low secondary traumatic stress (median = 21.00). Narrative themes included (1) COVID-19 pandemic has made balance nearly impossible, (2) Intentional disconnection from work activities, (3) Challenging/changing priorities, (4) Promoting a healthy work environment, and (5) Moral distress and exhaustion. DISCUSSION: Understanding the factors that influence nurse faculty delivery of virtual learning experiences during the COVID-19 pandemic may provide opportunities to improve nurse faculty work-life balance and professional quality of life.


